Platform Service & Repair (PSR), the new company formed from the recent amalgamation of the IPS and APS service operations, has a network of 23 engineers visiting customers around the country in their service vans.
PSR has invested in TomTom WebFleet, a telematics track-and-trace technology that enables the management team to know exactly where every van is, at all times. Managers at head office in Telford can send text messages via the system to re-route a driver if a priority job comes in.
Operations director Kevin Shadbolt said: “Every hour of down time on an access platform costs its owner money in lost production or hire revenues.
“TomTom WebFleet will help us to provide our customers with the fastest possible response times, plan our jobs more effectively and make the best use of our fleet and highly trained operatives. An added benefit is that we will save an estimated 15% on our fuel by sending the closest engineer to each job. This will help improve efficiencies and lower our fleet’s greenhouse gas emissions.”
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