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15 February 2025

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Head of Lettings

Job Description

We are seeking a dynamic and experienced Head of Lettings to establish and grow the Southwest London lettings operation, for a well-established, independent estate agency. This is a key leadership role, acting as Second-in-Command to the business owner, allowing them to focus on business development and operations. The ideal candidate will have a strong background in lettings and estate agency, preferably from a corporate agency background.

To begin with, the primary objective is to expand the Clapham office's lettings portfolio and revenue, while also integrating a newly acquired portfolio in Kensington. The successful candidate will be responsible for growing the department, building a team, and driving performance.

Key Responsibilities:

  • Lead and expand the Southwest London lettings operation.
  • Integrate an 80-property portfolio into Kensington.
  • Manage and grow the existing portfolio of 300+ properties.
  • Market Appraisals: Conduct property valuations and appraisals.
  • Business Development: Implement strategies including canvassing, inbound inquiries, and mail-outs.
  • Viewings: Conduct rental property viewings initially while growing the department.
  • Team Growth: Once securing 10-15 instructions, begin building a team (2-3 negotiators).
  • Department Leadership: Oversee team development, performance, and strategy execution.
  • Revenue Growth: Increase Clapham office lettings revenue.
  • Work across two offices (Primarily Clapham, also covering Kensington).
  • Utilise Reapit Software to streamline operations and management.

Key Requirements:

  • Proven experience in lettings management within a corporate estate agency.
  • Strong knowledge of Southwest & West London lettings market, specifically:
  • Battersea, Wandsworth. Clapham, Notting Hill, Holland Park, Kensington & Chelsea.
  • Demonstrable experience in business development and portfolio growth.
  • Ability to lead, train, and develop a high-performing lettings team.
  • Strong market appraisal skills with a track record of securing instructions.
  • Willingness to be hands-on in the initial phase (viewings, canvassing, client engagement).
  • Ambitious and growth-focused mindset to expand the business.
  • Experience using Reapit Software (preferred). What We Offer:
    • Competitive basic salary: £55,000-£75,000 DOE + Performance-based incentives & Bonuses
    • Flexibility on Package (depends on each candidate and what you can bring to the table)
    • Opportunity to grow within the business and take on a strategic leadership role.
    • Flexible working arrangements, including potential hybrid working.
    • A chance to shape and lead a growing department in a thriving property market.
    Working Hours:
    • Monday - Friday: 9:00 - 18:00 (flexibility)
    • Saturdays: By appointment only
    • Hybrid working available in the future

    This is an exciting opportunity for a driven and experienced lettings professional to make a significant impact and advance their career in a growing estate agency.

    Apply today or get in touch with Luke at Dove & Hawk for more information, remembering to reference: 11009

    Luke Gorman | 020 3725 9832 |

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