Construction Contract Leads

Section I: Contracting authority

I.1) Name and addresses

Nottingham City Campus, Hucknall Road

NG5 1PB

Nottingham

NG5 1PB

Contact

Darren J. Statham

Email

darren.statham1 [at] nhs.net

Country

United Kingdom

NUTS code

UKF14 - Nottingham

Internet address(es)

Main address

https://www.nuh.nhs.uk/

Buyer's address

https://www.nuh.nhs.uk/

I.3) Communication

Additional information can be obtained from the above-mentioned address

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at

https://health-family.force.com/s/Welcome

I.4) Type of the contracting authority

Other type

NHS Trust

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Nurse Call System Servicing and Maintenance

Reference number

C324903

II.1.2) Main CPV code

• 50711000 - Repair and maintenance services of electrical building installations

II.1.3) Type of contract

Services

II.1.4) Short description

The Nottingham University Hospitals NHS Trust (The Trust) is conducting this request for information (RFI) exercise regarding the provision of a contract for both planned testing servicing and maintenance, as well as any reactive servicing, of the nurse call systems. The purpose of the contract is to enable the Trust to meet its needs as a provider of healthcare services. For example, enabling ward staff to respond quickly in event of a signal from patients for support or assistance.

Further information, including a supplier questionnaire, can be obtained via the Trust's e-tendering portal:

https://health-family.force.com/s/Welcome

the deadline for responding to the RFI is 4pm on 31 January 2025.

II.1.5) Estimated total value

Value excluding VAT: £500,000

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS codes

• UKF - East Midlands (England)

Main site or place of performance

Nottingham University Hospitals NHS Trust
Nottingham City Hospital
Hucknall Road
Nottingham
NG5 1PB

II.2.4) Description of the procurement

The primary remit of NHS organisations with regard to nurse call systems is the safety of patients. For all premises under its control, it is therefore critical that the Trust’s nurse call systems are effectively serviced and maintained. Whilst it is not a legal requirement to service nurse call systems, it is understood they must be regularly maintained to ensure continued functionality.

Without regular maintenance, the system can fail when needed, risking patients’ lives. In addition, lack of maintenance can result in false alarms, leading to staff becoming desensitised to the system and the associated risk they may ignore it when a real emergency occurs.

The Trust’s objectives are to maintain a high level of reliability and availability of its systems by operating a system of planned preventative maintenance, with response to call outs and call backs/breakdowns maintained at agreed performance levels, whilst ensuring value for money.

1. The systems currently in situ at the Nottingham City Hospital consist primarily of Static Systems
2. The systems currently in situ at the queens Medical Centre consist of a mixture of Wandsworth, Ipin and Static Systems

II.3) Estimated date of publication of contract notice

16 December 2025

Section IV. Procedure

IV.1) Description

IV.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section VI. Complementary information

VI.3) Additional information

If you have any problems with the Electronic Portal., you should contact the helpdesk on 0800 9956035 or by sending an email to support-health [at] atamis.co.uk . The helpline is open Monday to Friday between 8 am and 6 pm excluding public and bank holidays.

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